This is a world IT assistance management standard suitable for IT organizations. ISO 20000 defines the specifications with the company management processes. ISO 20000:2011 Be certain that ITSM procedures of your IT organizations are aligned both with the demands of the organization. By Clare Naden on ten October 2019 Maintaining http://iso9001certificationproce75668.dsiblogger.com/18934995/get-iso-certificate-options