To perform the Shark Robot Reset process, locate the reset button at the bottom of the smart device and grab a paper clip. Now, press & hold the button for at least 10- 12 seconds. Hereon, release the button when you see the LED on the device start blinking. The flashing light signifies that the reset process is done. For more info, approach us! https://sharkrobovacuum.com/how-to-reset-shark-robot-vacuum/