If your Roku is not connecting to the internet, first check your Wi-Fi or Ethernet connection. Ensure your router is working and other devices are connected. Restart both your Roku device and router by unplugging them for 10-30 seconds before plugging them back in. If using Wi-Fi, ensure you’re within range of the router and the correct network is selected. Verify the network password... https://www.callhelpcenter.com/roku-not-connecting-to-internet/