Environmental Affect: The shift in the direction of electronic self-service reduces the need for paper-based processes, contributing to an organization's sustainability endeavours. The IT service continuity manager is accountable for earning preparations for threats that effects IT services and ideas to recover IT services in the event of disaster. Documentation https://esm72480.blogdal.com/33806265/5-tips-about-applying-it-service-management-you-can-use-today