Discover effective strategies for field service technicians to enhance customer satisfaction during on-site visits. This article explores key practices such as active listening, transparent communication, and timely updates to ensure a positive service experience. Learn how integrating advanced tools like real-time dispatch software and mobile FSM platforms can further streamline oper... https://www.fieldax.com/blog/how-field-service-technicians-can-deliver-5-star-customer-experiences-on-site/